U.S. launch policy

Shipping & Delivery

VODESON offers U.S.-only checkout at launch. Shenzhen HomeLead Industry Co., Limited is the seller of orders placed on vodesonshop.com. Orders must have a valid address in an enabled U.S. delivery area.

Shipping rates

  • $6.90 standard shipping for orders under $25.99.
  • Free standard shipping at $25.99+.

Orders are fulfilled from U.S. inventory through authorized logistics partners, including Amazon Multi-Channel Fulfillment where applicable. The applicable rate is shown during checkout after a valid delivery address is entered.

Processing and transit estimates

Normal processing for in-stock items is 0-1 business day. Estimated transit after shipment is 3-7 business days. Delivery estimates are not guarantees and can change because of carrier operations, weather, holidays, or address issues.

Tracking

When a trackable order ships, the tracking number is added to the order and sent through the available order-notification channel. Carrier scans can take time to appear after the label is created.

Address and order help

Contact [email protected] promptly if an address needs correction. A change is not possible after the carrier has accepted the parcel.

Fulfillment locations and returns

The seller’s registered office and fulfillment locations are separate from our designated U.S. return address. Contact support for written return authorization before sending any item. The return address is published in the policy linked below; follow the instructions for your approved request. Some approved requests may be resolved without a return, as confirmed in writing by support. Eligible returns have no restocking fee. See the Returns & Refunds policy for eligibility and return-shipping responsibility.